By FreeConferenceCall.com President Bob Wise
Technology is transforming the world—and the way we do business. With an increasingly mobile and global workforce, more companies of all sizes are turning to phone and online conferences as a convenient, cost-effective way to stay connected with their employees, partners, vendors and customers.
By Bob Wise, President FreeConferenceCall.com
Many companies today are focused on becoming customer-driven or customer-centric enterprises. The terms usually refer to a process of deploying business strategies throughout an organization to better understand and serve customers. That’s an admirable goal, but reshaping company culture can be a daunting task and many fail to get past fielding a few customer surveys or creating a customer advisory board. Others make great strides with their customer-facing workers, but fail to integrate back-office staff. Whether you’re an entrepreneur with a new idea, a project team leader or an executive adjusting to new market realties, research around successful customer-driven ventures indicates there are three key strategies that contribute significantly to success. These strategies offer guidance for everything from creating the business model to retaining customers and letting them help you find new areas for growth.
A key facet of the success of a sales team lies in effective onboard training and on-going education. In many organizations, the training role resides with human resource employees who have little knowledge or expertise in effective sales techniques. Other organizations utilize top-performing sales teams to lead highly dynamic and effective sales training presentations - only to find company revenue down for the month due to taking their star players off the field.
As part of the Dell Insight Partners program, IT consultant Bev Robb interviewed telecommunications industry leaders for their insights on the benefits and challenges of the current transition to VoIP telephony. In part one of her two-part series, Josh Lowenthal, chief operations officer at FreeConferenceCall.com provides his views on the future of VoIP and limitations of what he says is a “very transformational” technology.
Most of us know the basics steps to plan a solid meeting: produce an agenda, send pre-meeting briefing materials a day in advance, and invite the right people to move forward on key issues. You might think you’ve got it covered. But, there are several steps - some which may surprise you - that you can take to minimize the distractions and host a great Online Meeting.
Who is Christine Gutierrez of New York City?
Christine is an entrepreneur, author, self-esteem expert, leading psychotherapist, and the founder of CosmicLife.com, an online hub that features psychologically savvy and soulful advice. She’s been featured in media outlets like Cosmopolitan for Latinas, the Huffington Post, Glamour Magazine, MSN, Forbes, Cosmopolitan Magazine, Lifetime TV, and more!
The founder of Yahoo Tech and Emmy award winner, David Pogue, recently revealed his secret to communicating: FreeConferenceCall.com!