You’re In Control with Web Controls

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We’ve all been there. You’re just ramping up your best-ever meeting overview when that perpetually late coworker rings into your conference line. Or, just as the your team is finally warming up and throwing out some great ideas – one colleague’s dog starts barking while the other walks into a coffee shop and forgets to put their phone on mute while they order a half-caff, non-fat espresso with extra foam.

It’s all part of conference calls right? Wrong. With FreeConferenceCall.com Web Controls the call host can ensure these kinds of interruptions don’t derail a call. With one easy click, you can drop or mute distracting callers and even turn off entry and exit tones to minimize disruptions. Plus, you still have access to the attendee list to see who is on the call, where they are calling from, what time they entered and how long they stayed. Read More...

Create Your Ideal Call Mood with Custom Hold Music

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Quick; think about your all-time favorite song. Hearing it? What intense emotional event in your life does it remind you of? Research published in the Psychology of Music indicates your musical preferences can tell someone a lot about you – from your politics to your age and even how you were raised. So it’s no surprise to learn that music can also be used to create certain moods, focus attention or even increase sales.

If you’re not choosing custom hold music for your conference calls, you’re missing a great opportunity to set the environment on your calls and even manage the outcome. FreeConferenceCall.com enables users to customize hold music along with a photo and personal Meeting Wall. Read More...

Employee Mobility and What It Means to Your Unified Communications Strategy

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By FreeConferenceCall.com President Bob Wise

Technology is transforming the world—and the way we do business. With an increasingly mobile and global workforce, more companies of all sizes are turning to phone and online conferences as a convenient, cost-effective way to stay connected with their employees, partners, vendors and customers. Read More...

Top Strategies for Creating A Truly Customer-Driven Company

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By Bob Wise, President FreeConferenceCall.com

Many companies today are focused on becoming customer-driven or customer-centric enterprises. The terms usually refer to a process of deploying business strategies throughout an organization to better understand and serve customers. That’s an admirable goal, but reshaping company culture can be a daunting task and many fail to get past fielding a few customer surveys or creating a customer advisory board. Others make great strides with their customer-facing workers, but fail to integrate back-office staff. Whether you’re an entrepreneur with a new idea, a project team leader or an executive adjusting to new market realties, research around successful customer-driven ventures indicates there are three key strategies that contribute significantly to success. These strategies offer guidance for everything from creating the business model to retaining customers and letting them help you find new areas for growth. Read More...

Using Outlook ® and Google Calendar™ with FreeConferenceCall.com

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Fall is a great time to get organized. With kids back in school and the dog days of summer over, it’s a great time to start some simple “life hacks” to get your business in order. When hosting your next conference call, simplify your invitations with simple integrations for Google or Outlook Calendar and invite participants to your meeting without having to look for your conference call Meeting Credentials. Your Dial-in Number and Access Code will automatically be listed as part of the e-mail when you invite your participants via Outlook or Google.

The integration process is easy and only takes a few minutes. So, whether you prefer to use Google or Outlook, we have the solution. . Read More...

Entrepreneur Magazine Features FreeConferenceCall.com as a “Tried and Tested” Business Solution

Forward-thinking companies need to establish and maintain trust while working to establish a successful brand. Entrepreneur Magazine contributing writer Adam Toren recently reported on what he calls “the most challenging” business lesson.

His article 10 Ways You Can Gain Trust Online features FreeConferenceCall.com as one of the services that tops his list as a way to gain trust through sharing content with clients with regularly scheduled conference calls and online meetings. Read More...

USA Today Names FreeConferenceCall.com A Best Small Business App

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Everyone loves getting something for free, and we love that USA Today reporter, Rhonda Abrams, chose FreeConferenceCall.com as the best free application for online conference calls and meetings in her recent story “8 Free Killer Small Business Apps.” In the recent story, Abrams highlights one top app for various business solutions - from building a solid business infrastructure to staying on top of customers’ birthdays. The article notes, “A few years ago, ‘free-mium’ was all the rage as the latest business model. During the economic downturn, online companies wanted to capture your business by enticing you with a certain level of service for free, in the hopes you’d upgrade to the ‘premium’ version. Today, there are fewer freebies, but you can still find many applications absolutely and continually free.”

FreeConferenceCall.com is thrilled to be on USA Today’s list of the best apps to help run a business. While we deliver free HD audio conferencing and collaboration services, we were ahead of our time, making free cool before the “free-mium” trend. Read More...