Author Archives: kkincaid

The FreeConferenceCall.com Press Roundup: July 2017

A waiting crowd in front of a microphone and podium

Welcome to the July 2017 Press Roundup! With such a diverse user set, you never know where FreeConferenceCall.com is going to make an appearance. Let's check it out.

1. Business Rockstars

Founder and CEO David Erickson was featured by Business Rockstars this month. Get Dave's take on keeping business agile. Watch the interview on not following a business plan here. Read More...

Finding Webinar Gold: A Map to Content, Platform and Marketing Greatness

Woman in office using free webinar software in office

The right free webinar software can build brand awareness, engage the audience with content or deliver stellar lead generation. Better yet, a successful webinar can do all of the above.  So when planning to host a webinar, says Forbes contributor Dave Hendricks, it’s critical that the basics — content, platform and marketing — are covered. With that in mind, below are a few steps to help you set up, plan and present your next webinar.

Content is where the magic happens

To make the grade, content must be well written, rigorously researched, visually compelling, carefully timed and targeted. Keep in mind that unless the webinar’s aim is to reach a top-of-funnel audience, targeting is key. So, if a prospective audience is comprised of multiple demographics, consider starting with just one. Read More...

Meet Our Team: Customer Care Rep at FreeConferenceCall.com

Renita, Customer Care Rep

By Renita Samuel

I have been with FreeConferenceCall.com going on 11 years. I started off in Sales, but always knew my passion was Customer Care. Today, I have over 20 years of customer service experience — and I still love interacting with customers. I get a lot of satisfaction knowing that a customer has a good experience with me and has become more comfortable using their account. I never mind taking the time to help a customer learn about the service they registered for. As a senior rep, I understand how customers feel. I am truly a senior, so I didn’t really grow up with computers and apps. So I can sympathize with a lot of callers my age. Read More...

Remote worker video conferencing on a laptop in a park

By Caroline Leff

More than ever before, education is evolving and rapidly expanding. As technology-based communication and collaboration tools have improved, they have increasingly become integrated into classrooms and around campus. But there are still opportunities for growth. Read More...

Your Quarterly Report: April - June 2017

Great Place to Work Certified Badge

It’s been one busy quarter! We want to give you a look on what goes on behind the scenes here at FreeConferenceCall.com. Here’s what’s new and noteworthy:

Awards

Based on an independent analysis of extensive employee ratings, FreeConferenceCall.com is officially a Great Place to Work®! 100 percent of employees agree it’s a great atmosphere. For more details, check out a comprehensive summary of ratings — or find out how to join our team. Read More...